Jul 29, 2022
Can a family-owned company beat a giant chain rival? Yes! Listen to how.
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.
There is another shop in the area where I grew up in. This is one of my favorites in the age of the big box store. This is the kind of store that normally would be eliminated the moment a big box store came into town and this is a little hardware store. And it actually sits on the road that you drive to in between the two big box stores. And when the big box stores came in the big do it yourself home warehouses, it was feared that this store would go out of business, the owners had no fear whatsoever, because they had been very clear from the beginning what they deliver that no one else can and they are a small business. And yet they're the biggest business of their kind around. Because you go in there and everyone knows your name, knows why you were there the last time they will do the things that in from a service perspective, then no one else will and while it has the name of the family, that first started it years ago, it still remains an icon in the area.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.